Privacy policy

Privacy Policy

Our contact details
Name: Darrell McLennan Fordyce
Business Address: FEED Consulting c/o Newby Castleman Eltham House, 6 Forest Road,
Loughborough, LE11 3NP
Phone Number: +44 (0) 7881 954352
E-mail: feedconsulting@btinternet.com

The type of personal information we collect
FEED Consulting Ltd currently collect and process personal identifiers, contacts, and characteristics (for example, name and contact details) only.

How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you either though our
website or another direct approach for marketing our services only.

We use the information that you have given us in order to update you on service offerings and to
deliver proposals (but only in response to specific requests).

We may share this information with Manley Hopkinson of Manley Talks/The Compassionate
Leadership Academy with whom we have a partnership. We would only share this information if
we felt it was relevant for you to receive marketing communications from our partner.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You are able to remove your consent at any time. You can do this by contacting
    feedconsulting@btinternet.com
  2. We have a contractual obligation.
  3. We have a legitimate interest

How we store your personal information
Your information is securely stored in a password protected cloud-based CRM system

We keep your contact details and email address for 12 months. We will then review and, if
appropriate, dispose your information by deleting any files relating to you.

Your data protection rights
Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain
circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of
your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your
personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have
one month to respond to you.

Please contact us at feedconsulting@btinternet.com or via letter at FEED Consulting Ltd c/o Newby Castleman Eltham House, 6 Forest Road, Loughborough, LE11 3NP

if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at feedconsulting@btinternet.com

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk